SaaS
Falcon SoftSwitch
Falcon Billing system
R&D and consulting
Front-end development
Back-end development
Manual and automated QA
Technology OutSourcing
SMS Gateway
Voice Hubbing
SMS Hubbing

About Falcon Info Systems

Falcon Info Systems FZE LLC is a UAE-registered corporation conducting business in the Global telecom products and solutions, as well as in the field of Global healthcare access.

On Telecom, we work in the carrier space extending our services to International Telecommunications, Enterprise and OTT players. We partner with a breadth of large national telecom operators, as well as new-age technology companies in different parts of the world. Your organization is rest assured to partner with us and tap into Falcon-driven augmented analytics to gain new insights and scales at the same time, and dramatically improve the decision quality and timing.

Falcon Info Systems, with its Voice over Internet Protocol (VoIP) Services and Products under the Brand name "Falcon" offers hosted switching platform and colocation facilities to customers and vendors worldwide. We believe in delivering retail quality, with our strong and perpetual understanding of market demands. While we can’t really reduce the physical distance for your International Call, we can provide high clarity Voice using low-latency routes & help in monitoring the session quality.

We can connect over multiple SIP protocol/codecs or Managed IP.

On the healthcare front, Falcon Global has well deepened its bet, on developing Healthcare Access Solutions and Services, with an objective of ensuring a win-win quadrant for both, healthcare institutions and patients seeking critical and routine medical care across international borders.

Our Mission

We strive for innovation and creativity to provide world-class Telecom services and engage with partners by improving the efficiency of our customers' business.

Our Value Added

Falcon has always followed a "customer comes first" philosophy. Our governance is simple, flexible, and focused on providing end results to our clients. We value our customer relationships and take extra steps to ensure that our customers are always satisfied.

Industry Specific Experience

Our sales and technical team are organized in virtual divisions that have the domain expertise and know-how within each industry to offer exceptional app development solutions. Our Team are quick to relate and understand our customers' needs given their industry experience.

Real-Time Communication

Our Support and Service work within your native time zone to allow real time collaboration and a true "branch location" feel, where our NOC are available to you through your business hours to ensure the problem is resolved with proper escalation level.

Scalability and Support

Falcon team work with you based on your Product and services to find the areas that are best suited to bring you value and the quickest return on services. Based on your business profile, we define specific tactics and dedicate a team that can ramp up or down services as necessary.

Our Services

 

FALCON+

FALCON+ Panel is a platform where the owner of number ranges can allocate numbers for sale, and a content provider can buy them. FALCON+ Panel makes it possible to monetize services by using Premium Rate Numbers.

FALCON+ Panel is providing International premium rate numbers all over the world. Get IPRN today, generate increasing revenues tomorrow. FALCON+ Panel is a primary voice carrier of International premium rate numbers with many years’ experience in IPRN business, offering IPRN from over 50 destinations. FALCON+ Panel has exclusive direct interconnected terminations in many countries.

IPRN SERVICES

 

Software as a Service (SaaS)

Falcon platform together with its complimentary components are available either as a rental or purchase model. Instead of purchasing the software you can rent it on a monthly basis. Our Software as a Service (SaaS) offer covers the main platform and all additional modules. In this model, the system can be hosted on either your server or on one of our servers in US or Europe datacenters.

 

Falcon SoftSwitch

We produces a high performance and scalable Falcon Softswitch Class 4 solution, that does able to pass securely a huge VoIP traffic via IP networks or Internet. It does includes all common SIP RFCs as well as it support more older H323 protocol. It was successfully tested with all knows systems, which we are working at VoIP market. Falcon guarantee interconnection between VoIP networks regardless of their call control protocol, equipment vendor or internal architecture. Business to Business User Agent responsible for call control functions and providing a full array of authentication and call routing capabilities, support for NAT traversal, ICE, TURN and other call handling technologies. It does include all common SIP RFCs as well as it support more older H323 protocol.

 

Falcon Billing system

Fully integrated, provides real-time charging functions, credit control, support for packages/subscriptions and other advanced charging models. Comes with a customer care portal. Works in cluster, heavy volumes architecture (support for SQL cluster). Most accurate real-time billing of postpaid and prepaid calls
Let’s look at just a few of the benefits of using a Falcon softswitch and Billing System.
1. Scalability
As a software-based solution, it can be scaled both up and down relatively easily. It will grow with your company so you can start as small as necessary. Upgrades are done by downloading new software.
2. Versatility
Routing, billing, reporting, and monitoring are just some of the functions that can be done on a Falcon Softswitch . Integrated apps and software create a very comprehensive solution for maximum efficiency.
3. Billing
One of the most valuable functions of the Falcon Softswitch , billing software is very accurate and gives you the ability to customize call rates and invoices for individual users. It takes the busywork out of billing so you have more time for what matters.
4. Cost-effectiveness
With no additional hardware to purchase, Falcon Softswitches are more cost efficient than traditional switches. Upgrading via software is also much less expensive than purchasing new hardware.
5. Flexibility
Finally, with all of the aforementioned functions and capabilities, there is no denying that VoIP soft switches are very flexible. This makes them an ideal solution for all kinds of businesses and organizations.

 

FALCON - MOBILE APP & WEB

At Falcon, we are committed in Building comprehensive mobile experiences. We develop powerful applications that provide a thrilling experience for your users and bring tangible value to your business. Whether native, hybrid, or cross-platform, our mobile development teams deliver solutions that run seamlessly on all major operating systems and thousands of various mobile devices. At Falcon, we its all about End-to-End Web Application Development. We deliver enterprise-grade web solutions that power mission-critical workflows. We are well known for highly reliable and scalable web applications. Our web applications are marked by a robust, scalable architecture that supports high performance requirements and ease of management without compromising security. Falcon’s frontend team tops it all off with an intuitive UX and a polished UI designed to keep your users coming back.

 

R&D and consulting

Our R&D team learns the ins and outs of your business to help you reduce both technical and market risk across the entire software development lifecycle. • Validate your concept • Choose the right technology • Maximize resources • Avoid unplanned costs • Innovate and ensure growth • Discover new business models

 

Front-end development

We absorb your requirements and build a trusted, visually rich user-product relationship to boost adoption and satisfaction. Our front-end team takes it from there to nail that ultimate user journey in code. • A sharp UI matched to design mockups with pixel-perfect accuracy • A consistent UX across the entire web application • Stunning animations and effects that don’t compromise performance

 

Back-end development

Let Falcon’s architects and senior engineers get to design and build the core of your web application — with an eye for availability, robustness, and great new features. • A solid architecture to accommodate future growth at scale • Flexibility to integrate with other systems and third-party services • Advanced data structures to provide actionable insights • Cutting-edge security features to protect your users, processes, and data

 

Manual and automated QA

From day one, we put QA experts in the loop so you can quickly roll out features and make sure your software runs like clockwork across all browsers and screens. • Automate repetitive, laborious and complicated tasks • Reduce costs and time-to-market • Shorten customer feedback loop

Our Products

TECHNOLOGY OUTSOURCING


At Falcon, Outsourced IT Support from Systems to Service provides your business with the level of service support needed to maintain a fully functioning IT department without the need to maintain full time staff to manage your IT infrastructure or the need to have an in-house help desk department to address the day to day IT problems. Designed with a simple monthly cost and an ROI that makes business sense. Whether your business needs IT support in Toronto, Mississauga, Ottawa or across Canada we have your IT support needs covered with our Unlimited 24/7 Server and Network support, Unlimited IT Help Desk support and Managed IT Service that includes onsite support.
Falcon take care of our own training, without transferring any of the costs or headaches on to you. We make sure our skills are always 100% up-to-date, certified and in line with what today’s businesses need. We update our skills and offerings, before you even know you need them. Also, if a skilled IT employee leaves, they will take all of their experience, skills, certification and knowledge of your company with them. You have to spend thousands to hire, train and acclimate a new employee, just to get back to where you were before you lost the last employee.
Review each service below and fits your business’s IT support. • Unlimited Help Desk Support • Managed IT Services • Unlimited Server & Virtual Machine Support • Unlimited Network Support
Features Falcon Supports above services with
• 24/7/365 Live Support Technicians
• 24/7 unlimited Outsourced Server & VM Support
• Comprehensive IT support for your business, Priced per Network Appliance
• Your Network & Security Appliances are Monitored and Maintained
• Certified IT Staff at your office, All Major Network Manufacturers Supported
• Tiered Pricing. The more you outsource the less it costs
• Help Desk support can remote into your systems to resolve issues.

FALCON - SMS GATEWAY


Built on a modern architecture over the last 5 years, this monster Gateway is clearly one of the top software system available in the market for SMS Aggregators with powerful features loaded. Intuitive user interface, powerful processing capacity and configurable business rules makes this Gateway very business friendly.
KEY FEATURES
• Hubbing and Transit services
• Rule based Client & Supplier configuration – TPS, Quota, DND, Spam etc
• GT configuration
• SIGTRAN Part
• Rule based Routing Mechanicsm
• Realtime Monitoring Dashboard
• Alert Configurations
• 250+ outbound connections
• System throughput upto 500TPS
• Concurrent Messages : 1 million SMS
• Fraud Control
• Billing & Settlement

FALCON - VOICE HUBBING


Reach new growth markets and empower your global business with Falcon-Voice Hubbing Service. It enables carriers and international service providers to deliver switched voice, data and fax traffic to more than 200 countries worldwide. Traffic is delivered over Falcon’s extensive and highly resilient global IP network for superior performance and reach.
Acting as a hub, Falcon Info Systems connects small and mid-size corporations such as Carriers, ISP’s and Telecommunication service providers to Tier-1 operators around the world, offering competitive rates and premium quality for international calls to ANY destination worldwide. Calls are sent out via more than 300 local operators, reaching each and every country on the globe.
With a local office in Dubai, Falcon Info Systems has developed a strong business relationship with mobile and fixed-line operators in the Asia, ME, Europe & Americas and through it’s direct interconnects, FALCON transmits millions of voice minutes to and from this region into the world. Falcon Info Systems offers top quality voice services with enhanced features (such as CLI and FAX) with competitive market rates. FALCON supports E-1/T-1 interfaces as well as STM-1 connections. Industry-standard ISDN PRI, SS7/C7, and ISUP pass-through protocols are all supported.

FALCON - SMS HUBBING


FALCON SMS Hubbing enables mobile operators, mobile virtual network operators and value-added service providers to extensively spread out the reach of their short message services. Using FALCON global’s platform, operators and content suppliers can provide a truly global SMS connectivity without the provocation and price of arranging individual contracts with a multitude of international operators.
Reach customers in the most immediate, personal and direct way, with SMS messaging. From secure messaging, mission-critical transactions, marketing notifications and service alerts, integrate SMS functionality to your business services, websites and mobile applications. Connect to our carrier-grade platforms and unlock enterprise messaging delivery to 7+ billion subscribers of 1000+ mobile operators.
FALCON SMS Hubbing utilizes the existing SS7 infrastructure and also SMPP access to deliver high-quality international messaging services for both A2P and P2P messaging. Hence interworking between various operators is facilitated while ensuring message integrity and quality of service. Falcon Info Systems offers enhanced capabilities to identify and daunt malicious traffic providers and SPAM messages
 

Contact us

Call: +1 (509) 2939666

Email: info@falconinfosystems.com

Location: A-0059-427
Flamingo Villas, Ajman